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Tuesday, 2 October 2023

Identity and Passport Service (IPS)

The Identity and Passport Service is responsible for issuing UK passports and for administering the civil registration process in England and Wales. For more information about passports including eligibilty, fees and renewals follow the links below. Business enquiries should go to the IPS corporate website.

Contacting IPS during the summer peak

The Passport Adviceline is currently experiencing a high volume of calls. If you can't get through, please try again later - or you can check the progress of your passport application online.

Identity and Passport Service (IPS)

  • Contact point
    Identity and Passport Service (IPS)
  • Address
    Globe House
    89 Eccleston Square
    SW1V 1PN
  • Phone number
    Passport Adviceline
    0300 222 0000
    Text Relay
    18001 0300 222 0000
  • Text phone
    0300 222 0222
  • Website (opens new window)
  • Opening Hours
    Adviceline: 8.00am to 8.00pm Monday to Friday, 9.00am - 5.30pm weekends and public holidays.

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