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Wednesday, 3 October 2023


Shelter is a national organisation which campaigns on housing issues for people who are homeless or badly housed. It undertakes research on housing issues and lobbies parliament. It has a legal unit for housing advice and runs a network of housing aid centres which provide advice and advocacy services for people with housing problems. It also runs projects for families in temporary accommodation and provides training courses on housing and related issues.


  • Contact point
  • Address
    88 Old Street
    EC1V 9HU
  • Phone number
    Housing advice helpline
    0808 800 4444
    General Enquiries
    0845 458 4590
  • Fax
    020 7505 2030
  • Email address
  • Website (opens new window)
  • Opening Hours
    Monday to Friday 8.00 am to 8.00 pm, Saturday and Sunday 8.00 am to 5.00 pm (England); Monday to Friday 9.00 am to 5.00 pm (Scotland)

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