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Tuesday, 2 October 2023

Winter Fuel Payments Helpline

The Winter Fuel Payments Helpdesk provides information about Winter Fuel Payment, guidance on reporting changes to your circumstances, and a claim form. When you email the helpline you must not include your National Insurance number. The helpline can’t guarantee any details sent will be secure. If you have a specific query that requires personal information, phone or write to the helpline.

Winter Fuel Payments Helpline (part of The Pension Service)

  • Contact point
    Winter Fuel Payments Helpline
  • Phone number
    0845 915 1515
  • Text phone
    0845 601 5613
  • Opening Hours
    Monday to Friday 8.30 am to 4.30 pm

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