Home > FAQs
FAQs photo of three people talking at a table

Frequently Asked Questions (FAQs)

We’ve put together a collection of the most commonly asked questions we have received from test takers, training/testing centers and test sponsors wishing to bring their testing program to Pearson VUE. Click on a topic below for more information:

General questions about Pearson VUE

Find out more about Pearson VUE, who we work with and our industry-leading technology-based testing solutions.

Questions about state regulated testing programs

Test taker information related to state regulated or state-based testing programs (formerly known as Promissor programs).

Questions about scheduling

Test taker information about creating a Pearson VUE account and scheduling your test appointment online, by phone or at a test center.

Questions about test content and results

Information pertaining to the testing experience

How to update personal information

Test taker information on updating the demographic information in your Pearson VUE account

Questions about becoming a test center

Information on how you can experience the benefits of join the world’s most expansive computer-based test center network.

Questions about delivering tests through Pearson VUE

Interested in delivering tests through Pearson VUE but not sure how it works? Read through some of the common questions about Pearson VUE test delivery and the computer-based testing industry.

Last updated 2023-11-20