Frequently Asked Questions (FAQs)
We’ve put together a collection of the most commonly asked questions we have received from test takers, training/testing centers and test sponsors wishing to bring their testing program to Pearson VUE. Click on a topic below for more information:
General questions about Pearson VUE
Find out more about Pearson VUE, who we work with and our industry-leading technology-based testing solutions.
Questions about state regulated testing programs
Test taker information related to state regulated or state-based testing programs (formerly known as Promissor programs).
Questions about scheduling
Test taker information about creating a Pearson VUE account and scheduling your test appointment online, by phone or at a test center.
Questions about test content and results
Information pertaining to the testing experience
How to update personal information
Test taker information on updating the demographic information in your Pearson VUE account
Questions about becoming a test center
Information on how you can experience the benefits of join the world’s most expansive computer-based test center network.
Questions about delivering tests through Pearson VUE
Interested in delivering tests through Pearson VUE but not sure how it works? Read through some of the common questions about Pearson VUE test delivery and the computer-based testing industry.